Shipping policy

Shipping Policy

Hi friend! 👋

Thank you for shopping with The Treasure Box Squishy Shop!

We work hard to get your squishies packed and shipped as quickly as possible.

Free Shipping

We offer FREE U.S. shipping on orders of $50 or more after discounts and before taxes.

Orders below the free shipping threshold will have shipping costs calculated and displayed at checkout.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times

Most orders arrive within 3–7 business days after shipment, though carrier delays can occasionally occur and are outside of our control.

Tracking Information

Once your order ships, you will receive a tracking number by email so you can follow your package's journey.

Incorrect Shipping Information

Please double-check your shipping address before placing your order.

The Treasure Box Squishy Shop is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect addresses provided at checkout.

Lost or Delayed Packages

If your package appears lost while in transit, please contact us and we will do our best to assist you.

Once a package has been marked Delivered by the shipping carrier, The Treasure Box Squishy Shop is not responsible for lost, stolen, or misplaced packages after delivery.