Refund policy

Return & Refund Policy

Hi friend! 👋

Thank you for supporting The Treasure Box Squishy Shop. We are a small family-operated shop in Bradenton, Florida, and every order means the world to us.

Because squishies, fidgets, and sensory toys can be squeezed, stretched, and used immediately after opening, all sales are final. We do not accept returns, exchanges, or refunds for:

  • Change of mind
  • Product preference
  • Opened items
  • Used items
  • Accidental purchases

If We Made a Mistake

We always want to make things right.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include:

  • Your order number
  • A description of the issue
  • Photos of the item and packaging

After reviewing your claim, we may offer:

  • A replacement item
  • Store credit
  • A refund to your original payment method

Contact Us

Questions about your order?

We're happy to help!

The Treasure Box Squishy Shop
Bradenton, Florida
Email: localtreasureboxshop@gmail.com

Thank you for supporting our small business and being part of our squishy community! 💜